Bespoke Contact Center system in Private Healthcare Facility Diagnostyk

We have succesfully completed the deploing a custom made Contact Center system supporting registration for Preventive Mammography examinations in NS ZOZ "Diagnostyk" Leszek Szyiński, Wojciech Kwiecień s.c. from Zielona Góra.

The heart of the implementation is the Asterisk switchboard and bespoke software.

The Contact Center system has been integrated with the custom made medical facility management system.

The implementation has optimized the processes of:

• inviting patients for free preventive mammography within the National Health Fund,
• registering patients for specialist examinations.